Complaints > Sillences!!! Look here pals. 

Some time you - paladins are givin' sillences for nothin' maby smb lied that I'm swearin' in private or smth like that. I can print screen but I don't know when he sayed that I sayed anythin' bad.

So maby you can report about why and in what time... It wouldn't be hard...

I don't see any silence spells in your records for private messages.